Terms of Services

Please read these terms carefully before using CareXpert.

By using the CareXpert app, you agree to comply with all applicable terms and conditions governing the platform. CareXpert acts as a facilitator connecting users with independent professional caregivers, including nurses, babysitters, therapists, and emergency support providers such as ambulance services. While we strive to ensure quality and reliability, CareXpert does not directly provide medical or caregiving services and is not responsible for the actions, qualifications, or outcomes of service providers. Users are responsible for verifying provider credentials and using services at their own discretion. All personal information shared on the platform is handled in accordance with our privacy standards and is protected against unauthorized access; however, limited data may be shared with service providers to fulfill requests. Payments made through the app are subject to applicable fees and are non-refundable once services are delivered unless otherwise stated. In emergency situations, users should also consider contacting local emergency services directly. Continued use of the app indicates acceptance of these terms and policies.